Authenticity Guarantee
At Underground Archives, we dedicate ourselves to providing our valued customers with a carefully curated collection of genuine designer items. We understanding the utmost importance of authenticity when it comes to purchasing from outside of the brand directly, which is why we offer this Authenticity Guarantee to assure the origin, quality and integrity of every item you purchase from Underground Archives.
1. Careful Curation and Sourcing: Our team of experts with nearly 10 years of experience meticulously selects each designer item, taking into consideration its historical significance, season of release, design details and overall condition. We strictly source our inventory from our tight knit network of reputable and reliable channels whom we have built personal and business relationships with over the years, including certified vintage dealers, auctioneers, private collectors and other stores from across the world.
2. Expert Authentication: Every item in our collection undergoes a rigorous authentication process led by experienced professionals who are well-versed in the nuances of vintage designer brands. They analyze intricate details such as stitching, labels, hardware, materials, and craftsmanship to ensure that each piece is an authentic representation of its designer.
3. Lifetime Guarantee: In the unlikely event that an item you purchase from us is found to be inauthentic, we offer a full refund of the purchase price. We stand by the authenticity of our collection and are dedicated to rectifying any concerns promptly and professionally.
4. Lifetime Support: Our dedication to your satisfaction extends beyond the point of purchase. Should you have any questions or concerns about the authenticity of your vintage designer item, our customer support team is here to provide assistance and clarification.